Sunday, March 27, 2011

John Seddon Has Nobody to Blame but Himself

John Seddon has announced he is no longer appearing at a Lean Government event in Scotland:

http://www.thesystemsthinkingreview.co.uk/index.php?pg=18&backto=18&utwkstoryid=317&title=CANCELLED+John+Seddon+speaking+at+Lean+Government+2011&ind=1

He complains that it is because of Zoe Radnor refusing to share the platform. But can you blame her?

John seddon was due to speak at this event but Professor Zoe Radnor refused to share a platform with him. 
John Seddon has criticized Radnor's reports on Lean for HMRC as likely to drive failure into the system.

Seddon basically promised in his newsletter to come and behave badly, as he has done before. He wrote:
Well I couldn’t resist the invitation. Scotland has been doing a lot of lean as it has been promulgated as worthy by their ‘improvement’ service. I speak as the final key-note. I intend to listen all day, in particular to spot the things the audience finds plausible and then to... well, you know..
When the sort-of Professor can't play well with real Professors, this sort of thing is bound to happen.

Maybe Seddon shouldn't have so blatantly telegraphed his move?

Wednesday, March 2, 2011

Putting This Issue to Bed - It was Imai Who Said This...

I've been part of the discussion on Mark Graban's seminal post:

http://www.leanblog.org/2010/10/the-one-where-john-seddon-lies-or-has-his-facts-very-very-wrong/

where he criticized John Seddon for saying that Womack and Jones made up the "without standards there can be no improvement" quote - Seddon said "Ohno never said that."

Turns out, it was Masaaki Imai, thanks to an email notification I received about the post. Womack and Jones never made that up at all.

In a new comment, Graban cited Masaaki Imai's "Gemba Kaizen" book:
Imai wrote: 
Where there is no standard, there can be no improvement. For these reasons, standards are the basis for both maintenance and improvement” 
https://kindle.amazon.com/post/GBA0QH2MAOFP
Thanks to him for his research. I hope Seddon will quit popping off about Womack and Jones and just focus on his own work. Seddon loves to imply that he learned directly from Ohno, but it was really Masaaki Imai who did so.