Sunday, October 31, 2010

John Seddon Wrongly Accuses Womack & Jones of being "Command and Control"

John Seddon and his followers love to portray James Womack and Daniel Jones as top-down command-and-control thinkers.

One piece of evidence about this being wrong is this quote from the Womack, Jones, and Roos book "The Machine That Changed the World":

In a lean setting:
"Responsibility means freedom [for workers] to control one's work - a big plus."
See the quote on google books.

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